New Fortuna Restaurant, Petone (Chinese Cuisine) - Order online from our menu

"New owners, menu and chef in 2020. Generous helpings and good value compared to other Chinese restaurants in the vicinity. Quite crowded the day we visited and service was a little slower than expected but generally worth waiting for.

"Good food but extremely slow and poor service. We ordered 8 items in total. The first item came over 20 minutes from when we ordered and the last item arrived only 1 hour after we ordered. We saw a table of 4 guests who came before us and left hungry without food being served because the wait was too long. The front of house young lady was stone cold with her service. She seemingly apologised to the hungry 4 guests who left, but her apology didn't seem sincere, but rather stone cold. They kept getting our table number wrong and placed 2 dishes that were meant for other tables on ours. We accidentally started eating 1 dish when that lady came over and said it was meant for another table and that she will just add it to our bill. I I preferred the old days where they served the items on push carts, but with the new management, everything is ordered off the menu. A man was waiting to be seated for 20 minutes, who subsequently left because he wasn't attended. Management definitely needs to be worked on. Other staff seemed nice. Yet the attitude of this stone cold, can't-seem-to-care-less lady definitely plummeted the morale and atmosphere of this place and has thus driven away a lot of business.

"Been eating yum cha for years, this would rare as one of the worst - definitely the worst once you take into account the high cost. Most steamed dishes appear to have been microwaved, based on their intense heat. Deep fried squid was greasy and chewy. Ribs had a very unusual flavour. Service was slow. Won't be back.

"One of the original Yum Cha restaurants in the Hutt valley. Was great in its hey day, but now has serious competition with cheaper prices.

"Very poor service, waited for over 40 minutes for our food we ordered which we only received a couple of the things only because it was being walked around - the prawn was very tough and the rest of the food never came so we packed up and left. must be under new ownership as the previous times we had been there the service was excellent and food was delicious. Would not recommend - also staff were a bit rude toward us when leaving.